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ChiltonDIY.com (Online Manuals) Customer Support

http://www.chiltondiy.com/pub/support.aspx

Chilton (Cengage Learning) Customer Support

Non-technical issues such as billing, credit card inquiries, etc.
(800) 842-3636. Option 8, x55176
automotivecs@cengage.com
Customer Support hours are Mon-Fri 8am – 6pm EST

Chilton (Cengage Learning) Technical Support

Technical issues related to computer hardware, software, browsers, etc.
(800) 842-3636. Option 5, or
http://www.cengage.com/support
Technical Support hours are Mon-Thurs 8:30am-9:00pm, Fri 8:30am-6:00pm EST